Privacy policy

What this website collects about you, what we do with it, and what you can ask us to do. Written to be read, not skimmed past.

Last updated

The short version

  • We collect what you send us through the contact form, and the technical data any website needs to work.
  • We use Google Analytics to see which pages are read, and only if you accept it. No advertising runs on this site.
  • We use your details to reply to you. We do not sell them or add you to a mailing list.
  • You can ask us for a copy, a correction or deletion at any time: info@denways.com.

Who we are and what this covers

This site is run by Denways Technologies LLP, a limited liability partnership registered in India (LLPIN ACY-3781). When this policy says “we”, it means that company.

It covers the company pages on denways.com: the home page, What We Do, Who We Are and the contact page. Our two products are covered by their own policies, because they handle very different data:

What we collect, why, and where it goes

This is everything. If it is not in this table, this site does not collect it.

WhatWhyWhere it goesHow long we keep it
What you put in the contact form: your name, work email, phone number, your message and the topic you pickedTo read your enquiry and reply to itDelivered to our inbox by Web3Forms, which processes it on our behalfUntil the enquiry and any follow-up are finished, or until you ask us to delete it
Emails you send to info@denways.comTo reply to youOur company mailboxThe same as contact-form messages
Technical data every website receives: IP address, browser and device type, the pages requested and whenTo deliver the pages and keep the site secureOur hosting provider, VercelHeld in the host's server logs. We do not copy it anywhere else
Only if you accept it in the cookie prompt, usage data collected by Google Analytics: pages viewed, the site that referred you, approximate location, device and browser, and an identifier stored in a cookieTo see which pages are read and where the site is confusingGoogle, which processes it on our behalfFor the retention period set on our Google Analytics property
Your light or dark theme choiceSo the site stays in the theme you pickedNowhere. It is stored in your own browser and never sent to usUntil you clear this site's data in your browser
Your answer to the cookie promptSo you are not asked again on every pageNowhere. It is stored in your own browser and never sent to usTwelve months, then we ask again. Sooner if you clear this site's data

What we do not do

  • We do not sell personal data.
  • We do not show advertising on this site or set advertising cookies.
  • We do not add you to a mailing list because you sent us a message.
  • We do not build profiles of visitors or make automated decisions about them.

Cookies and browser storage

The site stores two things in your browser on its own account: your light or dark theme choice, and your answer to the cookie prompt. Both are kept in your browser's local storage, neither is a cookie, and neither is sent to us.

Google Analytics sets cookies of its own (their names start with _ga) to tell one visit from another. They are not needed for the site to work, so Google Analytics is loaded only after you accept it in the cookie prompt shown on your first visit. If you decline, or leave the prompt unanswered, it never runs.

You can change your answer at any time with “Cookie settings” in the footer; taking back a yes switches Google Analytics off and removes its cookies. Google's Analytics opt-out add-on blocks it on every site you visit, this one included.

Who handles data for us

We use a small number of service providers. Each one handles data only for the purpose listed, on our instructions.

  • Web3Forms, to deliver contact-form messages to our inbox
  • Vercel, to host the site and serve its pages
  • Google, to provide Google Analytics

We may also disclose information where the law requires us to. We do not share it with anyone else.

Where data is processed

The providers above operate internationally, so your information may be processed outside the country you live in, including outside India. We rely on the safeguards each provider offers and limit them to the purposes set out in this policy.

Your rights

Depending on where you live, you have rights over the personal data we hold about you. In practice, for this site, that means you can ask us to:

  • tell you what we hold about you and send you a copy
  • correct anything that is wrong
  • delete your messages and contact details
  • stop using your information, where we rely on your consent

Email info@denways.com from the address you used to contact us, so we can find your messages. We reply within one to two business days and act on valid requests without undue delay. If you are not satisfied with our answer, you can complain to the data protection authority where you live.

How we protect it

The site is served over an encrypted connection, so what you type into the contact form is encrypted on its way to the delivery service. We keep access to enquiries to the people who answer them.

Please do not send passwords, bank details, identity documents or anyone else's personal data through the contact form. We do not need them to reply to you.

Children

This site is written for businesses. It is not directed at children, and we do not knowingly collect information from them. If you believe a child has sent us personal data, email info@denways.com and we will delete it.

Changes to this policy

We update this policy when what the site does changes. The date at the top of the page is the date of the current version. If a change affects information you have already given us, we will tell you rather than rely on you re-reading this page.

How to reach us

Privacy questions, requests and complaints go to info@denways.com. We reply within one to two business days.

Denways Technologies LLP, Kerala, India. LLPIN ACY-3781.

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